Interested in how our expertise can help you unlock the potential of your city?
We would like to hear from you. Please submit your contact details and message below and one of our team will be in touch. Alternatively, contact us via email at [email protected]
Interested in collaborating with us?
Would you like to hear more about what we do? We work in association with a wide range of partners around the world where our respective skills add considerable value to our clients.
Please submit your contact details below and one of our team will be in touch. Alternatively, contact us via email at [email protected]
Interested in joining our team of expert advisers?
Interested in joining our team and sharing your skills and expertise on exciting transport infrastructure developments around the world?
If you are a Crossrail alumni with experience of working in a senior role on the Crossrail programme, we would like to hear from you.
Please submit your details below and one of our team will be in touch. Alternatively, contact us via email at [email protected] attaching a copy of your CV.
Do you have a complaint?
Crossrail International (CI) aims to provide the best possible service. If you are unhappy with any aspect of your dealings with CI, please contact us at [email protected] to discuss your concerns. Alternatively, please write to the Company Secretary, Crossrail International, 3rd Floor, Albany House, 86 Petty France, London SW1H 9EA, United Kingdom.
If you are not happy with our response, you can ask our Chair to refer your complaint to the Department for Transport’s Independent Complaints Assessor (ICA). The role of the ICA is to consider whether we have handled a complaint appropriately and have given a reasonable decision. It will not cost you anything to have your complaint assessed by the ICA.
The ICA will decide if they can review your complaint and will contact you with their decision. If the ICA conducts a review, they will send you and CI a report with their findings together with any recommendations they consider appropriate.