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Crossrail International (CI) aims to provide the best possible service. If you are unhappy with any aspect of your dealings with CI, please contact us at firstname.lastname@example.org to discuss your concerns. Alternatively, please write to the Company Secretary, Crossrail International, 3rd Floor, Albany House, 86 Petty France, London SW1H 9EA, United Kingdom.
If you are not happy with our response, you can ask our Chair to refer your complaint to the Department for Transport’s Independent Complaints Assessor (ICA). The role of the ICA is to consider whether we have handled a complaint appropriately and have given a reasonable decision. It will not cost you anything to have your complaint assessed by the ICA.
The ICA will decide if they can review your complaint and will contact you with their decision. If the ICA conducts a review, they will send you and CI a report with their findings together with any recommendations they consider appropriate.
Interested in joining our team and sharing your skills and expertise on exciting transport infrastructure developments around the world?
If you are a Crossrail alumni with experience of working in a senior role on the Crossrail programme, we would like to hear from you.
Please submit your details below and one of our team will be in touch. Alternatively, contact us via email at email@example.com attaching a copy of your CV.