Specialist areas of expertise:
Quality operating strategy
, quality management framework, quality management delivery, quality assurance

Chris Titterton BEng CQP MCQI is a Chartered Quality Professional with 30 years of experience working on UK construction megaprojects for high-profile client and contractor organisations. He has led the development and implementation of industry-leading quality operating models at the highest level, ensuring that the ‘getting it built right first time’ ethos is instilled in all programmes.

Chris’s project portfolio includes some of London and the South East’s most high-profile projects, notably Crossrail’s Elizabeth Line, currently Europe’s largest infrastructure project; the 3.2km North Downs Tunnel in Kent for High Speed 1 (HS1), the largest cross‐sectional rail tunnel in Europe; and London Underground’s Jubilee Line Extension Project.

As Head of Quality at Crossrail, Chris reports to the Chief Executive and advises the Programme Director and Technical Director on all quality matters relating to the £14.8bn Crossrail programme. His responsibilities include the development, implementation and improvement of a Quality Operating Model which runs throughout the supply chain. The Model ensures that design, procurement, project management (of the supply chain), construction, testing and commissioning are effective in providing a railway that is technically correct and safe to operate. Chris has also been responsible for setting clear and prescriptive supply chain quality requirements which are essential in supporting the successful delivery of the programme.

Prior to joining Crossrail in 2013, Chris was Group Quality Manager for the Murphy Group of Companies, responsible for the implementation of management systems across 14 operating divisions spanning transportation, power, water, natural resources, construction and property sectors.

Chris holds a BEng in Mining Engineering from the Royal School of Mines, Imperial College, London and also studied Mining and Materials Engineering at Camborne School of Mines in Falmouth, Cornwall, UK.

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